F.A.Q.

FAQ
FAQ

What are the Premium rates Numbers ?

Premium rate telephone numbers (IPRNs) are numbers used for calls to access specific (voice\audiotext) services at higher call rates than apply for usual calls.
Typical voice\audiotext services behind the IPR numbers are the technical support, horoscope, “win a prise” lottery, as well as live chat lines. Further services might include weather forecasts, directory enquiries, competitions and voting (especially as part of TV shows).
It is also possible to use premium rate numbers for voice and data services, live chats, calling TV stations, quiz shows, voting, horoscopes and a whole host of other purposes.
Ultimately any company looking for an alternative method for charging its customers over the phone can become a potential partner of us. Premium Rate Numbers work on the principle o a Pay per Minute or pay per call system whereby it is up to the content provider to decide how much the customer is charged.
There are domestic PR locally accessed only numbers and international PR internationally accessed numbers.

How can I get started using your service?

Do you own voice content and want to get paid for receiving calls? If the answer to this question is yes, then a premium rate number is just for you. Get in touch with our sales team to receive the latest Premium Rate Solutions offers along with our access list. Signing up for your new numbers is quick and easy – usually only taking up to 24 hours to process. Most of the time we already have numbers in stock ready to pass on straightaway. Just pop us an email to and the team will get back in touch as quickly as they can.

Do I need to pay any set up fee or monthly charge?

Most certainly not. You are paid corresponding to the volume of minutes you send to your numbers according to the fixed rate indicated in the contract. It’s that simple.
If, for some reason, you don’t manage to generate any minutes on your numbers, you don’t pay anything.

How does payment work?

To ensure maximum security, Our company transfers funds to clients exclusively by bank transfer or PayPal. To set up your registration with with us, all you need is a bank account.

How often do I get paid?

The payment schedule is determined by the kind of on the premium rate numbers you select. Customer payment can be made on a weekly, bi-weekly or monthly basis. Our sales representatives will be happy to provide further information on this.

How can I get in touch with a sales representative?

You can reach us by phone, Skype, msn or icq 7 days a week. Our sales team will be happy to answer your questions Monday to Friday: 9:00 am till 5:00 pm. Please note that on weekends and bank holidays we generally operate as a scaled down team.
You can speak to our sales representatives in 10 different languages.

How do I find out the amount I will get paid?

Upon setting up your account with one of our sales assistants, they will send you a username and password enabling you to view all statistics relating to the calls on your account. This gives you the chance to access information about how much money you are making at your convenience – in other words at any time of the day or night you choose.

Do the numbers work all over the world?

No. Different numbers are accessed differently depending on the country. We recommend speaking to one of our sales representatives to find actual access from the territory you plan to advertise our numbers at. They will provide you with test numbers for you to check which extensions offer the best fit to your requirements. We are able to supply the latest access lists for the vast majority of our extensions. Just get in touch and we’ll be more than happy to work out the best fit to match your business model.
Don’t hesitate to contact us with any other questions or queries you may have. We look forward to speaking to you.

The Premium rate numbers allocation to your account? 

Please watch this video.
https://www.youtube.com/embed/lgPmNJ5sEQQ

The IDD mobile sim cards offers or how to start legal telecom business? 

Please watch this video.
https://www.youtube.com/embed/7DCss4T1TM4

What is the VOIP access tester tool?

Please watch the video below.
https://www.youtube.com/embed/xAoKdRfqT5Q

What is the Carefulsupport.com white label tool?

Please watch the video below.
https://www.youtube.com/embed/1DsaGuEcfWI

Carefulsupport.com web panel video tutorial

Please watch the video below.
https://www.youtube.com/embed/qq75Z9pygw4How does your SMS system work please, Is there a tutorial ?

The SMS one and 2ways sending service may be used for many
purposes :
– SMS mass advertisement campaigns
– SMS marketing campaigns
– applications, games, voting
– etc

How can I add SMS sending credit to my account?

For SMS credits orders please apply to sales department to contacts or register and respond registration email.

What are the SMS prices?

You may find them here https://www.carefulsupport.com/sms/

What are the Premium SMS prices?

You may find them here https://www.carefulsupport.com/premium-sms/

What other functions SMS system supports?

We can do custom programmed SMS robots that will respond on sms arrived. For instance
1. client sends SMS Advertisement ‘Do you want to receive this service then respond with YES to this number’
2. Client responds to our number as YES
3. The SMS robot sends those who sent YES special SMS ‘To access this service please follow this URL
http://www…’
etc.
different options and algorithms.